ENFAC KOREA

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A/S

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retrofit

A/S

Our after sales team will do our best to operate the equipment without any malfunction and try to extend operating duration.
They will do the inspection deeply based on operation history and find out what is the best solution for current status.
We have global network to respond customer’s requirement promptly, so that we can support to provide spare parts and other engineering service in a right time. In the end, it will be connected to customer’s satisfaction which is our final aim.

After-Sales Service Process

STEP 1
Request : Ship’s Request
  • Report problem, propose a solution
STEP 2
Dispatch : Engineer Arrangement
  • Installation Inspection
  • Visual Inspection
  • Listing Required
  • Material
  • Pre-Engineering
STEP 3
On-Board work : Running the System
  • Discussion with crew for identifying problem
  • Performing proper repair work
STEP 4
Operation : Running the System
  • Test system operation without any alarm
  • Confirm the A/S work with crew
STEP 5
Final Report : Work Report
  • After sales service report